I am giving 0.5 star because there is no option to give negative star!! I called the number available on google 8309333898 to plan my wedding venue and book the same. I was thrilled with the reviews etc . He was the rudest, most abnoxious and literally a trash bag of a person. Firstly , he was not even letting me complete my sentences . He was agitated with everything I was asking him. He used sentences like “ dikkat Kya Ho rahi aapko” when I asked if he is the POC for all wedding arrangements . He further went onto say “ aap serious nahin Ho” when I merely asked a simple question if outside catering is allowed . I am not sure how can he be the sales guy for a resort considering he doesn’t have basic decency to talk to people , let alone the bride who will be shelling out of money for the wedding . To summarise it , he also disconnected my call just because I asked him 6 questions :) I think you ask more than that while planning or booking a venue for your big day . He told “ humko booking nahin karana” well done serenity resort in hiring trash bags !!