Soulmate Films

I had a very poor experience with this vendor, and I do not recommend their services. •They did not deliver what was promised in the contract. •They spoiled my pre-wedding shoot, and on top of that, forgot to bring the drone on the wedding day, even though it was clearly included in the package. •Instead of using their in-house team, they hired freelancers for the shoot. Ironically, the freelancers did a good job. Very unprofessional team. •Communication was extremely poor throughout the process. I had to make multiple calls every day just to follow up on deliverables. •Nothing was delivered on time. I had to eventually involve a lawyer to get the final content delivered. Dealing with this team became a huge source of stress after the wedding, when it should have been a joyful time. Save yourself the trouble and look elsewhere.

Hemant nagpal is correct, nikhil Gupta is unprofessional, will make you run for the data after finishing the functions. Payment paid but data he is not providing and not responding to calls. Not work with these fraud..

They are really professional. Every deliverable was given well within the timeline. Beautiful photographs and videos ! Love their work ❤️

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***"Also please observe, after every downgraded rating NiKhil will surely post some fake 5 star ratings*** Nikhil is the worst, don't hire him ever. Instead of paying him use your money for vacation, shopping, or even donate it but don't give it to him. His work is so shitty that he has turned off his reviews on google, surely they know their ratings will go down if they ever turn it on. Will make you run after him for raw data and deliverables. They take 90% of payments before your functions are finished because they know the quality of their deliverables. They hire people on freelance basis so no real team here. Don't believe what Ashima tells you about their services and professionalism, it ends soon after the contract is signed . Once you sign the contract everything flushes down to gutter no timelines are met. In case they still convince you to work with them don't pay them more than 5%. Ask them that you will pay once your work is fully completed. (I know they won't comply, do this to save yourself from these morons). Hire a local photographer from your society he will probably do better than him.

WORST WORST Decision to book them for aur wedding. They were very, very unprofessional, didn't want to rate them, but they had crossed all the limits. After all this, we are rating them the worst. Initially, they will be very enthusiastic about the event and waste their time with shity google meets which they never complied our thoughts. Then they won't check the contract and send the right number of people as requested. In particular, their manager, Asima was responsible for the management where she had given up and started treating us very badly once the payment had been received. THEY DON'T HAVE THEIR OWN PHOTOGRAPHERS. THEY HIRE FREELANCERS FOR THE DAY AND THEY ARE LEAST INTERSTED IN CLICKING THE PICTURES. We had zero content for lakhs of rupees and their attitude towards the delivery of timeline is endless. They don't respond to your messages or calls or deliver their shitty work on time. Also, to mention, they have closed their Google review so that people can't comment on that. I would be surprised if they commented that we don't have any clients by this name. Contact us if you want to see their real faces. We don't want to spill someone's bread and butter, but your attitude towards your work makes us review you. WORST WORST WORST SHAME ON YOU FOR YOUR WORK

Just horrible work. Dont book them even if they offer it for free.sheer wastage of our money and they forgot to cover groom's interview and family members. Sheer unprofessional and disgusting

“The most enthusiastic, supportive, unobtrusive, helpful and lovely photographers, who also happen to take the best photos!”

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Thanks for the services you have given in January first week about videography and photography for marriage occasion.

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Wedding photography experience by you was great. Thanks for the wonderful professional solution

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It's surprising to see 110 5 star reviews for this team. I'm not sure if they pick and choose to treat some of their customers poorly and others better. They were very polite and responsive when we first contacted them, happy to send us portfolio samples etc and open to discussions. We had a small wedding and wanted to make sure candids are captured well. Almost every picture has random lights, photographer hands, fingers, across the edge of the frame. I'm not a professional photographer myself, but I take better pics with my phone. Their "edited" pics are simply pics with filters on them. I can use google or apple photos to do these myself. Nikhil harangued us to sit down for an interview even though he could see we were running late for the wedding and had precisely told him we want to get started on time. I know Indian weddings have tons of delays but the last thing we wanted was photographers to actively delay us even further. After the wedding they went radio silent. Nothing for 3-4 months. They never told us until 6 months later that they need someone to come drop a hard disk in their office in Gurgaon while we are Mumbai residents. WTF!!! Any inquiry into a follow up was responded with "kar rahe hai" followed by weeks of more radio silence. It's okay if they were delayed but they are very unprofessional with their communications. All of these things aside, this team is bad at what they do. There was one independent photographer at the wedding who took the most amazing pics! She was considerate and took shots from angles and lights that were flattering. If anyone reads this review, I'd say save your sanity even if they seem cheap which by the way, was 1 lakh in 2021. They are not professional by a huge margin. Go for someone who respects the fact that it's your wedding day and all that is left are the pictures and videos which shouldn't suck.