Snaps & Shots Production

I got my brother's wedding covered from them and we really liked their team and output and I will get all my future shoots done from them and will suggest them in the future too

Had an amazing experience with snap and shots production

I hired them to capture my wedding in 2022, and I’m only now leaving this review because of a disappointing realization. While showing my wedding videos to friends recently, I got a flashback of what was missing earlier—there’s no full traditional dance video of the bride and groom, the highlight of the entire event. Every other family member’s traditional dances were recorded, but for some reason, our own was not. When I approached them about this, I was told they focus on “cinematic” videos ( which was in bits and pieces) but that explanation doesn't hold up when all other family members’ dances were filmed in full. To make things worse, when I discussed this with the owner, Sejal, she became defensive and argumentative, instead of acknowledging the mistake. It’s disappointing and unprofessional that we don’t have this essential memory from our wedding. I’m sharing this so others don’t go through the same experience. If you consider booking them, be sure to go over every detail in writing—even though we did, they still overlooked what mattered most to us.

The experience of working with Sejal and Trisha was unpleasant. Their work was marked with multiple delays, inconsistent promises, il-mannered encounters when they were asked for accountability, not answering (ghosting) for days/months, unethical approaches, tied with a larger focus only on finances. They take a large chunk of the money in the first go, so as to hold it over the client and diminish their own accountability - which felt very unscruplous. The photographer reached late on the wedding, when asked - he said the management double-booked him for weddings, at one of the events the photographs were so blurred and unsteady that it was a reflection of their suspicious state. We got all the material after much back and forth, but the experience was extremely unpleasant.

Worst Experience Ever! Please brides and grooms out their. Don’t book them. They are a fraud company. Their communication is the worst. We did our pre-wed with them and were suppose to do the wedding with them. We are so so so glad we didn’t let our wedding day ruin. They didn’t even stand by the contract. We haven’t received deliverables yet. We haven’t even received the RAW DATA. They have lost our DATA. This is the worst that can happen to a client. Our advance for the wedding has already gone down the drain. These people can ignore you for months. They won’t pick up single call inspite of you calling 50 times. SEJAL won’t even reply you which takes 1 second. They did their own wedding and ghosted us.

Very bad experience. They delayed providing basic deliverables by more than 3 months and rarely respond on the delays

Worst experience ever . Spoiled my big day . Worst pictures . Paid 90% amount . Have recieved not a single videos movies album . Nothing . They dont pick up calls . Its been 2 years . I m going legal with them now . SEJAL IS THE WORST .

Had a good experience - Service was good - Team was good

Wish I could give 0 stars. Been chasing them for over a month now and went to their office and guess what they have vacated their office and have not paid the rent as well. We as a couple decided them for our roka going against the typical photographer and this got so big it took a big toll on us as a couple. wish I could comment on every single photo on their instagram, wed me good etc that they are doing nothing but scamming people.

Extremely poor service. They left before an event because they had booked two weddings back to back, even though we introduced our family members, they took very few pictures of them, we had to follow up incessantly for their own deliverables, no timelines were even remotely met and beyond a point I got so tired of following up for things that they had included in the contract that I just asked for a refund. It has been exhausting, tiring and very infuriating to work with them. It has been a year and we havent been able to close everything with them still. We are still following up on the video and pictures. We delayed sharing our inputs too, but there was zero adherence to any timelines from their end. I am also adamant to get either my money back or the deliverables as I want them. No one should be allowed to ruin your wedding memories like this.