Shine Wedding Photography

I strongly discourage considering Shine Photography for any photography needs. Our encounter with them left much to be desired. Their service quality lacks professionalism and reliability. Our wedding, which happened on 28 December 22, was affected by their unprofessionalism. Shine Wickramanayake, the main photographer, didn't show up as promised. Instead, he sent a less experienced team, causing delays and stress. We had a hard time getting a quality edit for our enlargements. Only after we raised our voices we finally received a good edit. It took a whole year after the wedding to get our enlargements, and we're still struggling to contact them for our album or refunds. They keep giving us false dates and misleading information and not only that our thank you cards were poorly done and late. Communication with Shine Photography has been frustrating. They evade addressing concerns, and Shine's mother, who handles calls, is unhelpful and unprofessional. Attempts to reach Shemika Wickramanayake, supposedly in charge, have been unsuccessful, indicating a lack of accountability. Based on our experience, I strongly recommend avoiding Shine Photography. Their service is unreliable, and they don't respect their customers. It's important to be cautious and avoid the disappointment we faced.

I had a very disappointing experience with Shine and their team at my wedding. Despite our agreed-upon schedule of 6 am, they arrived two hours late at 8 am, displaying a lack of punctuality and professionalism. While Shine's photography skills may be adequate, their team members were unprofessional and appeared intoxicated, leaving much to be desired in terms of customer care and service. Obtaining our wedding albums from them was an arduous task, requiring over 2000 phone calls and even involving police intervention for some to receive their albums. Shine's services due to their poor management, tardiness, and lack of professionalism. NOT RECCOMENDED AT ALL....

I wanted to share my honest feedback about the SHINE WEDDING PHOTOGRAPHY, SRI LANKA who provided services on my wedding day, and unfortunately, it was an extremely disappointing experience. To begin with, they arrived very late in the morning, causing me to miss out on capturing several special moments of the day. What made matters worse was that even the main photographer, Shine, failed to show up on both days (wedding and homecoming) as promised and sent his assistants. I made multiple visits to their location to communicate my desires and requirements but I realize that none of my requests were considered after looking at the raw images they sent. Adding to the frustration, I received thank you cards on my homecoming day, long after most of the guests had left. The level of customer service provided by this vendor was the worst I have ever encountered. I'm still trying to contact them to get my wedding video done and to send them selected photos to make my wedding album EVEN AFTER the FULL PAYMENT is DONE. No response at all. I strongly discourage anyone from getting their services. Based on my experience, I cannot recommend them to anyone. Please be cautious when considering them for your own events. DO NOT RECOMMEND.

worst customer service. Do not recommend anyone to obtain their service. Neither albums nor trailers have been received even after full payment and after three years since my wedding.  Still (2023-04-17), I have not received my wedding enlargement photos, edited photos, or video. DO NOT RECOMMEND. They wasted our time always.