Ros Story

They had informed me that orders needed to be placed 3 months in advance. I gave my order on July 15th, and they assured me that my initial trial would be on October 2nd, with delivery by the 7th. After confirming the design and paying advance they called back to switch to another pattern which is easier for them,to which I insisted on sticking to the original plan.Despite my continuous requests for updates ,I received no response. Towards the end of Sept,when I inquired about the trial schedule, they suddenly informed me of delays, pushing the delivery to the 9th and then the 14th. I received my dress just ONE DAY before my wedding, with a lot of alterations .The final result didn't match my initial specifications, but overall it looked nice . However, after the wedding back home ,I found two bruises on my neck, because they had failed to make the necessary adjustments I had requested, such as cutting the net. Also the beads fell out from one side of the neck portion and I had to cover it with my hair .Very very disappointed ! If you want a stressful wedding , this is the place you should go to. Iam unable to add the photos and videos ! You can ping me and I’ll share those screenshots, Pictures of the bruise Etc

My experience with Ros Story was far from satisfactory. I was particularly let down by them because of their significant reputation that didn't align with my experience. Despite their supposed prestige, they couldn't meet their delivery commitments for the wedding gown, causing unnecessary stress in the lead-up to the big day. Their customer service was frustratingly unresponsive, leaving us in the dark about the status of the order. The gown itself lacked the accurate detailing we had expected, which was disappointing. I would advise caution when considering Ros Story for your wedding attire needs, as their service and attention to detail were lacking in my experience.

If I had a zero star. I would have given it to this place...they ruined my wedding dress..I booked them 8 months ago from US for one lakh and when I finally came to pick up my dress it was nothing like I sent them ... totally different dress. There was no communication about change of staff whatsoever. They made me come back for that stupid dress 4 times and still wasn't right. I had to live with my ugly dress. Please don't make the mistake of giving your dream dress to this place. I have clearly understood all their reviews are paid.

Very bad experience overall and finally left with a dirty, very badly made dress, coming off in pieces for daughters wedding First fitting could not get into the dress. Every further fitting went down hill Lining stiched like an underskirt Trail cut in square shape

I can't thank you enough for these beautiful outfits. I didn't meet them in person . I ordered my outfits through watsapp messages.. Both my outfits were perfectly stitched and designed. Very good service they have. Happy to be their client.

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A huge thank you from the best friend of the bride! You were always so friendly, helpful and patient! Thank you for all you did to make Annie’s day such a special one!

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I am so glad that i chose Ros Story for my wedding dress. This was the absolute BEST wedding dress shopping experience ever!! The ladies who helped were amazing! I would HIGHLY recommend this store to anyone! This could not have been better! 10/10! Way to go TEAM!!!

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I'm so happy that i chose ROS STORY for my engagement. I preferred to wear simple and elegant lehanga. Ros n team fulfilled all my needs and they gave me the perfect one which i asked for. You guys are unique. I got plenty of compliments for my lehanga. Thanks a lot ROS STORY for making my day special. You guys are the best❤❤❤

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