Pratap Sons

This is most unhappy experience for my online shopping. These people send very cheap material of my outfits. I ordered 3 outfits from them. They delivered 2 and it’s looking very cheap. And even damaged. I return them. Now third piece they even did not send and also not refunded my money back. I feel like cheated and warn pls do not order from them. As their customers service is pathetic

I was really worried about ordering them from the US after reading their reviews, To the contrary, Their service was excellent, super fast and easy communication regarding the customisation I needed and the product was customised and delivered to me in just 9 days! I am definitely going to shop with them again. They have worked really hard to improve their services! HIGHLY RECOMMENDED!

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Pratap Sons has thoroughly spoilt my online shopping experience. The return process is the worst when compared with others. I have requested them to return a co-ord since last month and after connecting through continuous emails and WhatsApp messages, nothing has been initiated till now. It is out of great disappointment that my amount is stuck and people are so unprofessional. I have called them at least 6-8 times at different time slots, and while the ring goes, no one picks up the call. I am so disheartened with the brand that now I would hardly recommend anyone to purchase from there. With the same order ID, I have also purchased another co-ord set and they are so careless that they are not able to send me the shipment details also. Would recommend fellow buyers not to trust this brand while doing online shopping because it is an example of pure fraud.

I bought my outfit for. Pratap and sons and was very happy with the outfit it was exactly as it was shown in the pic .The outfit was gorgeous

Extremely disappointed with the orders I placed online and through the websites. It wasn't a one time disappointment, but rather repeatedly. They say delivery in 10-15 days but don't deliver for months. On WhatsApp, they either don't respond or keep saying they will look into it with no result. After-sales service is extremely pathetic.

Product quality is not up to the mark. The quality of zips added in the dresses are really poor. The stitching is also really shabby. Also, they don't have a refund policy, they'll only give you a coupon valid for 6 months or exchange. Won't recommend to get your money stuck with Pratap & Sons.

very poor products and services. Avoid this shop.I Purchased 3 dresses from this shop online. While purchasing they told to make any alteration in fitting required but when approached ,they refused to do any alteration. I was also surprised to check that the one of dress chain was not properly working and was defective. If you want to waste your money than make purchasing from this place.

The collection isn’t bad but the owner is super rude. It’s not an isolated incident either, many of my friends had told me but I also thought it wouldn’t happen to me. Worst shopping experience, don’t spoil your mood don’t go here.

Got 2 pre function lehengas from them, they are just a big name with no service at all. Even after booking the lehengas in advance, they were not ready on the day of the delivery, even during the trial it was as ill fitted as they I placed the order. Even till the final day my blouse is still ill fitted but i just couldn't be bothered with them as they are just terrible. They have a great collection no doubt but the service they are offering is very poor.Source

I had an amazing experience with the team in deciding and choosing my wedding outfits. They did a splendid job and made sure all the fittings were perfect and the delivery of outfit was right on time. Recommended .