Citrine - The Multi Designer Store

The collection was excellent and quite trendy ! Loved the service. It was quite prompt and convenient.. Highly recommend 👍👍

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They are thieves, they take the money and do not deliver the outfits. My order from September last year has still not been recieved and they have stopped responding on their whatsapp and instagram. Horrible service, and anyone thinking to buy from them should rethink as they might lose their money.

I would like to share my extremely sad experience with Citrine - The Multi Designer Store, Kolkata I purchased 2 outfits on 13th Sept and paid full amount. I was told they will take a month to deliver and I was fine with it. One outfit was to be made new and the other altered. On enquiring after a month, I was told my order is delayed due to Dussehra. I was still ok with it. I was promised that I will be given a call(which I did not). I visited the store on 22nd October. Both my outfits needed alterations. Again an excuse that the owner is going out,so all tailors are busy. Again a promise broken. My outfits were finally delivered on 27th October (both again needed alterations) .I had lost my patience and blasted the sales girl and when my mom visited the store today they had the audacity to say that if we don't trust them,then we should not visit them. The outfit is still with them. I sincerely request everyone to think twice before making any purchase. Very disappointed with the behaviour and customer service. I can't believe how they can take things so casually. No respect for their own words . No respect for the customer and pathetic service

Will definitely not recommend this store for any purchase. The staff is annoyingly intimidating and rude. They will only allow trial of 4 pieces and make a decision because of coronavirus which is illogical. If you are that scared of corona, might as well close the store till all is normal. How can you try 4-5 peices and make a decision on designer wear which are so expensive. And that is not even all. They will never deliver on time. Their fittings are horrible. We purchased a dress and the blouse was stitched through the zip. They have no consideration for the measurements which I think other customers also had complained about while we were there. And you will have to call them multiple times to get an update on the status of your clothes but they never call back. The staff has frustrated me to such a level, that I actually had to put out a review on google. Please buy from anywhere but this place. And if you want to literally have to beg for your clothes even on the date that they gave you, then you can buy from here.

Will definitely not recommend this store for any purchase. The staff is annoyingly intimidating and rude. They will only allow trial of 4 pieces and make a decision because of coronavirus which is illogical. If you are that scared of corona, might as well close the store till all is normal. How can you try 4-5 peices and make a decision on designer wear which are so expensive. And that is not even all. They will never deliver on time. Their fittings are horrible. We purchased a dress and the blouse was stitched through the zip. They have no consideration for the measurements which I think other customers also had complained about while we were there. And you will have to call them multiple times to get an update on the status of your clothes but they never call back. The staff has frustrated me to such a level, that I actually had to put out a review on google. Please buy from anywhere but this place. And if you want to literally have to beg for your clothes even on the date that they gave you, then you can buy from here.

I got a pre draped shimmer sari from them. The quality was superb and the design was very chic! A proper head turner outfit. The staff behaviour is SO GOOD and they take responsibility to deliver and get things fitted to perfection. Their range is excellent price and design wise. They also have a designer western wear store above! So it’s a one stop shop for Indian and western designer wear in Kol. Highly recommend!!!!

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Lovely collection! A multi-designer hub where you can shop for all the occassions.

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I got my mehendi outfit from citrine which was really pretty. Only suggestion is if they can get more outfits in less than 10k range then it becomes more affordable for smaller events

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