Carma Online Shop

Carma Online Shop runs its business in such a shady way! Ordered an outfit while I was abroad in order to have it ready by the time I reach my hometown, Hyderabad. I did not receive it in time for my event and three weeks later they wouldn’t still give me an exact date of delivery. I was frustrated and asked for a refund. Upon being persistent they came around to say my account would be credited. Another 10 days later they claimed that a credit has been issued but I never received any credit. They shared a snapshot of a credit which did not indicate which account it was credited to. So far, my amount of 31,500 still remains uncredited. They have not been answering my phone calls either. Do not trust these guys. I’m now considering filing a legal complaint against Carma. Do not shop here, save yourself time, money and peace. #carmaonline

They don't even pay the designers. Our payments have been due over 6 months. This company is a sinking ship. Please don't work with them. They are extremely low on ethics

Ordered an outfit for my wedding,the outfit was lovely. Will definitely shop again.

WORSE WORSE WORSE I had worse experience shopping with Carma. I ordered an outfit and mentioned the required date that I need this outfit which they promised me to. Initially I had given them a need date to ship to India, which they couldn't meet so I requested them to send to USA and gave me the need date which was July 24th. I was trying to contact them on Whatsapp, Instagram, Email since July 13th to check the status of my order and no one would respond to me. I need this outfit on July 24th for an event. On Carma website online chat they wouldn't respond if I sent it with my name and details but would respond if I contact them as a new customer. This was so frustrating to me and when I contacted them as new customer, I told them it was me and then there comes another person who gives me her personal number to whatsapp. I told her on 24th July that I do not need the outfit as I did not get in time for the event and I had to buy another outfit in USA to cover for the event. Not to mention I clearly requested for custom measurements and provided them with and told which measurements are important. Now the new person says on July 24th that the outfit is already shipped and that she cannot take it back, also its custom made and when I ask for tracking number they wouldn't provide me. On July 26th I got an email from DHL saying that my order is picked up. So they were clearly lying to me on July 24th that the order is shipped and they couldn't provide me refund. I keep on telling that I do not need that outfit anymore and to take it back and refund me, but they wouldn't respond at all. On July 28th I received my outfit and guess what it is not custom made after all. I checked with the designer and they told me that those are pretty standard measurements and not custom made. Since July 13th I am going back and forth with these people with no response. They have terrible customer service, lack of professionalism, irresponsive, don't care about customer satisfaction. I have shopped online on many platforms and never had such bad experience that I have with CARMA. I would say everyone to stay away from them. This is my very first time writing a review and I feel terrible writing my first review for a bad experience instead of writing to appreciate a good service. But I hope my review helps someone out there. BEWARE of these people.

Carma, has been an unprofessional and dishonest store. Ordered processed for refund for over last 2 months, yet the store does not respond or give an appropriate answer. The what app number is not answered. Avoiding calls and not replying to messages, is a sign the company is faulty.

Carma has proven to be a dishonest vendor. I have been waiting for refund of returned clothing for over 2 months. The mfr, Rohit Bal, has confirmed that they have returned the money to Carma to return to me. Carma has not sent me the refund and is not responding to my emails. This has been the most frustrating experience and the dishonesty is an alarming red flag.

Worst experience, they are neither responsive nor responsible. Do not order from their website

I ordered an expensive lehenga for an event but was unsure of sizing. Carma team organised a video call for the measurements and ensured that every detail i had wanted was taken care of. Great shopping experience. If you have a wedding or event carma is the place to be.

Would be zero if we could, bought clothes for our grand daughters wedding, they messed up the sizes on a designer outfit worth over $700 and have not been willing to work with us on it. Horrible customer service. Better off sticking with some other Online vendors. Even Samyakk customer service was excellent.Ogaan is another great one.

I absolutely loved an outfit that i saw on Carma but was nervous ordering from an indian site but to my amazement it was such a pleasant experience. The order arrived in 3 weeks though delivery time was mentioned as 4 weeks on the site. I received the tracking details on email and when i opened my courier also received a complimentary jewelry to match my dress. Thank you Carma

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