Bhawarkua Road, Ashok Nagar, Indore, Madhya Pradesh, India
Projects
About
Reviews
10,000-5,00,000
Hi Kesar Sarees,
4 years 3 months
Outfit Type
Custom designed outfits from scratch, Ready to purchase outfits, Sample pieces on which orders can be placed
Years since established
2016
What year did your store start in
2016
Store Type
Retail Shop, Studio / Boutique, Couture Brand
15 reviews
1 review
0 reviews
0 reviews
7 reviews
Last Review Updated on 18 Oct 2024
Reviewed 1 month ago
**Beware of this Scam Shop!** I strongly advise against visiting this wedding dress boutique if you value your hard-earned money and peace of mind. This place is nothing short of a fraud! They lure you in with promises and seem helpful until you place your order. After that, their customer service goes downhill. They delivered a poor-quality lehenga that was nowhere near what was promised, and to make matters worse, it arrived late—way past the delivery date. Not only did they fail to meet their commitments, but they also had the audacity to demand extra money after the fact. When confronted, the staff turned unprofessional, constantly blaming my friend for their mistakes. They even went as far as threatening to file a complaint, knowing well that their shady store policies are designed to work in their favor. They resorted to using CCTV footage and phone call recordings as intimidation tactics, making my friend feel helpless. This isn't just bad business practice; it's harassment! Their online presence is full of fake positive reviews, clearly meant to keep up their Google rating. It's all a façade, and I'm sure I'm not the only one who has fallen victim to their deceitful ways. My friend ended up losing 50,000 INR due to their scams, and I wouldn’t wish that on anyone. Save yourself the stress and money—avoid this place at all costs. You deserve better, especially when it comes to something as special as your wedding attire.
Reviewed 1 month ago
Kesar Sarees has disappointed me on multiple fronts. First, the product quality is nowhere near what they claim. The materials feel cheap, and yet the prices are ridiculously high, making the entire experience feel like a rip-off. Worse still, the staff is completely unprofessional. Their dismissive attitude shows they have no regard for customer satisfaction, and they refuse to accommodate even reasonable requests like exchanges. It’s clear that once you’ve made a purchase, they don’t care about you anymore. If you value your money and want decent service, I strongly suggest looking elsewhere. They are also making their friends and family post fake reviews to keep up their ratings. They also make recordings of all your conversations in store and threaten you with it later on
Reviewed 1 month ago
Kesar Sarees has disappointed me on multiple fronts. First, the product quality is nowhere near what they claim. The materials feel cheap, and yet the prices are ridiculously high, making the entire experience feel like a rip-off. Worse still, the staff is completely unprofessional. Their dismissive attitude shows they have no regard for customer satisfaction, and they refuse to accommodate even reasonable requests like exchanges. It’s clear that once you’ve made a purchase, they don’t care about you anymore. If you value your money and want decent service, I strongly suggest looking elsewhere. They are also making their friends and family post fake reviews to keep up their ratings. They also make recordings of all your conversations in store and threaten you with it later on
Reviewed 1 month ago
I was considering this store for my upcoming functions. A friend of mine had made some purchases earlier. The product quality was not good and it is utterly overpriced. The staff is unprofessional. They will not value the customer. After the purchase is made they will not entertain the customer. They expect customers to accept poor quality clothes. They have weird store policies where customers interest are not at all considered. They had a very casual attitude when my friend raised concerns on late delivery and poor product. They keep blaming the customers for their mistakes.
Reviewed 1 month ago
Pathetic people. I had the experience of shopping with them. I made the mistake of not reading their reviews earlier. I am now reading their reviews everywhere and clearly shows how they are so casual about taking any responsibility and just put the same phrase everywhere for every review which is real and not paid or not by their friends and family. They just mention "making false claims". How can so many customers be making false claims. They are fraud. They asked for min 2 months timeline for the lehengas to be delivered. When I went to collect on the said date they said one was not ready. Even the other one had gone for cleaning. When I asked them to deliver atleast one they asked for 50% extra amount over and above what I had paid earlier with no solid deadline for it to get delivered. They have been treating my parents badly when they went to collect the lehengas. Also when we called on their delivery number the girl had no idea of anything and she would cut the calls and ultimately stopped picking our calls. They will not show you the entire collection. Even once the lehengas are finalized they won't let you take photos. They have very high standards in terms of if we take photos we have to buy the product. Not all products will be displayed but pathetic service.
Reviewed 10 months ago
जब बात हौ सूखे मैवे की तौ याद आए घाटी की कश्मीरी केसर पर बात हौ जब साडी की तौ याद आए भवरकुआ की गट्टानी केसर
Reviewed 1 year 1 month ago
best as always, special thanks to VINOD BHAIYA for showing us the best dresses with the best service. surely going to visit again!!
Reviewed 1 year 10 months ago
beautiful collection... find everything under one roof . love the quality of work . must visit place for bridal and non bridal shopping. great experience.
Reviewed 3 years 5 months ago
We shopped from here for my sister's wedding and we had an amazing experience. Great quality clothes.
Reviewed 3 years 7 months ago
Pathetic customer service.. their attitude gets completely change after payment is made, money minded people, delivered the wrong duppatta of wedding lehenga and denying to take full responsibility to correct it
Kesar Sarees
Dear Deepa, thanks for sharing your feedback. It is a never before instance that you have reported. We are however astonished by reading a review that has false reporting in it. You wanted us to change the colour of the dupatta. We agreed to it as we are dedicated towards customer service. We asked you for the charges for an additional dupatta whi... Read More